Information We Collect

When you visit Elevenses Tea or place an order we may collect the following information:

• Name, email address, phone number, and delivery address provided during checkout or registration.
• Payment details processed securely through our payment providers — we do not store card numbers.
• Browsing data such as pages visited, device type, and IP address collected via cookies and analytics.

How We Use Your Information

Your personal information is used to:

• Process and fulfil your orders.
• Communicate order updates, shipping notifications, and customer service enquiries.
• Improve our website experience and product offerings.
• Send promotional emails — only when you have opted in. You may unsubscribe at any time.

Data Sharing

We do not sell, rent, or trade your personal data. Information may be shared with trusted third parties only to the extent necessary to fulfil orders (e.g. delivery partners, payment gateways).

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data during transmission and storage. While no method of electronic transmission is 100 % secure, we strive to use commercially acceptable means to protect your information.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at info@elevensestea.com.