Shipping Coverage

We currently deliver across all regions of Lebanon. Shipping availability and rates are calculated at checkout based on your delivery address.

Processing Time

Orders are typically processed within 1–2 business days. Processing times may be longer during peak seasons or for custom/personalised orders. You will receive a confirmation once your order has been dispatched.

Shipping Costs

Shipping fees are calculated at checkout and depend on your delivery region and order weight. Free shipping promotions may be offered from time to time — check our website for current offers.

Delivery Issues

If your order arrives damaged or you have not received it within the estimated timeframe, please contact us as soon as possible so we can investigate and resolve the issue.

• Elevenses Tea is not liable for delays caused by the delivery company or third-party logistics.
• Please ensure your delivery address is accurate — we cannot be held responsible for deliveries to incorrect addresses provided by the customer.